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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lei Lei

April 12, 2024

5  out of  5 rating by Lei Lei
"Pleasure to work with, speedy quotes competitive pricing and great customer service experience."
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Jennie Ching

April 7, 2024

5  out of  5 rating by Jennie Ching
"Lily & team has been my insurance agent for years. Always very responsive and provide the best services. They help with my insurance needs. Highly recommend."
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May Mak

April 4, 2024

5  out of  5 rating by May Mak
"Lily is super knowledgeable, responsive, honest, and trustworthy. She is very patient helping out her clients and quick response to the calls and texts. Absolutely the best customer service. I highly recommend her to everyone."
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Albert Xu

April 4, 2024

5  out of  5 rating by Albert Xu
"Quick to respond, goes out of her way to help me. Would not hesitate to work with"
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MT Prosearches

April 3, 2024

5  out of  5 rating by MT Prosearches
"I have a very pleasant experience working with Lily. She is extremely responsive and always text or calls me back right away. Whenever I need a copy of my insurance card she sends it right over. Love working with her and look forward to many more years to come. Thank you for your great service!"
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Kasumi Shirai

April 3, 2024

5  out of  5 rating by Kasumi Shirai
"Responsible, quick reply with all questions I had."
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Celine Mak

April 3, 2024

5  out of  5 rating by Celine Mak
"Working with Lily has been an excellent experience! She has been incredibly helpful, taking the time to understand my insurance needs. I really appreciate her for always getting back to me so quickly and assisting me throughout the whole process. I highly recommend her to everyone, she is exceptional to work with!"
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david Wei

April 3, 2024

5  out of  5 rating by david Wei
"Lily Hoa state farm provide me great service and always help me. I referred my friend and my client to her team as well. She also help the community and that is why she has been the best for me and my clients."
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Gabrielle Ly

April 2, 2024

5  out of  5 rating by Gabrielle Ly
"As a realtor, I've had the pleasure of referring numerous clients to Lily Hoa for their insurance needs, and I couldn't be more impressed with her professionalism and dedication to her clients. Lily has consistently gone above and beyond to ensure that my clients are well taken care of, providing them with expert guidance and personalized service every step of the way. Lily takes the time to truly understand her clients' needs and priorities, offering tailored insurance solutions that provide peace of mind and protection. Her deep knowledge of the insurance industry allows her to navigate even the most complex situations with ease, ensuring that my clients are adequately covered without any unnecessary hassle. What sets Lily apart is her unwavering commitment to her clients' satisfaction. She is responsive, attentive, and always willing to go the extra mile to address any questions or concerns. My clients have consistently praised Lily for her exceptional communication skills and her ability to make them feel valued and supported throughout the entire insurance process."
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Alice Ice

December 9, 2023

5  out of  5 rating by Alice Ice
"This review is for Jessica at Lily Hoa's office If you want an insurance agent who's got your back, Jessica is the one. She's like a friend who's always there when you need her. Jessica's expertise in insurance is like having a guru in your corner. She took the time to understand our family's unique needs and made sure we had the right coverage in place. Her recommendations have been spot-on, and we feel more secure than ever. But what truly sets Jessica apart is her genuine care. It's not just about policies and premiums for her; it's about our well-being. When we faced a tough claim situation, she was our advocate, guiding us through the process with patience and reassurance. Working with Jessica is effortless. She's responsive, approachable, and a pleasure to communicate with. Insurance can be a daunting topic, but she simplifies it for you, ensuring you're always informed and confident in your choices. We consider ourselves lucky to have Jessica as our insurance agent. She's not just a professional; she's a trusted partner in safeguarding our family's future. If you want peace of mind and someone who genuinely cares, look no further than Jessica. In short, Jessica is not just an insurance agent; she's a reassuring presence in our lives, and we can't recommend her enough."
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Gary Delgado

August 29, 2023

5  out of  5 rating by Gary Delgado
"Having worked with Lilly and her team for several years, we can attest to the fact their service is EXCELLENT! They are conscientious, professional, and empathetic towards their clients. During a recent difficult auto claim, Lilly advocated on our behalf to ensure we were treated fairly. I highly recmmend Lilly and her State Farm team."
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Erick Lina

August 16, 2023

5  out of  5 rating by Erick Lina
"Been with State farm for over 20 years (more than half of that with Lily) and never had any problems. Lily and her team are very responsive and always there to assist. They are the A team of insurance agents. Very reasonable rates and offers great discounts."
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Henry Wang

August 16, 2023

5  out of  5 rating by Henry Wang
"Lily and her team are highly knowledgeable about insurance. Whenever I have questions about insurance and my coverage, I don't hesitate to reach out and I promptly receive the information I'm looking for."
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Tony He

August 16, 2023

5  out of  5 rating by Tony He
"Jessica Lee is the best agent I’ve ever seen from the broker. She is very helpful and professional dealing with the automobile and residential premium"
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Symone Wu

August 9, 2023

5  out of  5 rating by Symone Wu
"Lily is one of the best State Farm agent. She is super knowledgeable and her attitude and personality is so personable and amazing. She is extremely helpful on helping her clients and always have very quick response. Absolutely great and amazing services she provides to her clients. Always going above and beyond super highly recommended her. She is awesome!!!"
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James Chuong

August 8, 2023

5  out of  5 rating by James Chuong
"Lily and Rocio has great customer service, very professional and response quickly to questions I have about my insurance. They're about helping us make the right decision on purchasing coverage for what we needed. They provide great guidance and advice. I highly recommend her and team to any."
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Jimmy Tram

April 1, 2023

5  out of  5 rating by Jimmy Tram
"Lily and her team are truly a dream team when it comes to Customer Service. Lily and her team are not only very knowledgeable but have a quick turn-around time as well. I highly recommend Lily because of her great service and above and beyond attitude."
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Huang Joe

March 31, 2023

5  out of  5 rating by Huang Joe
"Great customer service and Jessica is awesome!!"
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Luke Chen

March 31, 2023

5  out of  5 rating by Luke Chen
"Agent Jessica Lee was extremely helpful on my auto insurance, always have very quick response and making sure I always get the best price with the insurance. Absolutely great and amazing services she provides to her clients!"
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March 31, 2023

5  out of  5 rating by Ceceme
"Lilys office was a very pleasant experience. She was very professional and helpful in obtaining my new insurance policy. She was very informative in everything i needed to know and helpful in getting the best coverage for the best price. Thank you again to her and her team!"
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Wen Li

March 31, 2023

5  out of  5 rating by Wen Li
"Lily is so so helpful not just with my needs but also most of my clients insurance needs! Her and her team are so responsive and explains and walks us through our coverage needs! Highly Highly recommend!!!"
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Eva Van

March 31, 2023

5  out of  5 rating by Eva Van
"Lily was extremely knowledgable, kind and professional about renewing my policy! She had answers to all my questions and helped me make the right decision today. Insurance is very complicated but she made the whole process easy. I would recommend her to anyone looking for an insurance professional. Everyone is so patient and helpful, specially Lily, she’s a professional at what she does. Answered all of my questions politely and made everything clear."
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snow shen

March 28, 2023

5  out of  5 rating by snow shen
"I started using the services of Lily hoa insurance team last year through a friend's introduction. The experience is very good. Jessica's reply to emails and phone calls is very timely and professional."
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Jessica Tran

February 21, 2023

5  out of  5 rating by Jessica Tran
"I have been a loyal customer with Lily Hoa for over a decade now. She goes above and beyond and would always be there to help answer any questions I may have. Her office has great customer service skills and are very patient in listening and providing answers that are easy to understand. Now that my children are old enough to drive, I have them insured them here as well. Thank you Lily Hoa for your hard work and dedication for over a decade! I plan to add two more of my children when they start driving, as well as, recommend my family and friends :)"
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Ben Vuong

February 9, 2023

5  out of  5 rating by Ben Vuong
"I’m going to start by saying thank you for the many years of great service by Lily, James and the team. Everyone at the office is so helpful, knowledgable, and prompt in their responses. As any customer would agree, we always try to seek value and it’s measured in the form of cost vs benefits etc. I always see people try to justify going with the cheapest rates, but then are often disappointed when service is bad or no one is there to help. Lily helped us find affordable and good price/plans to fit our household. We switched from Farmers Insurance to State Farm many years ago and had not turned back. Thanks Lily and team. Keep up the good work!"