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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jessica Tran

February 21, 2023

5  out of  5 rating by Jessica Tran
"I have been a loyal customer with Lily Hoa for over a decade now. She goes above and beyond and would always be there to help answer any questions I may have. Her office has great customer service skills and are very patient in listening and providing answers that are easy to understand. Now that my children are old enough to drive, I have them insured them here as well. Thank you Lily Hoa for your hard work and dedication for over a decade! I plan to add two more of my children when they start driving, as well as, recommend my family and friends :)"

Ben Vuong

February 9, 2023

5  out of  5 rating by Ben Vuong
"I’m going to start by saying thank you for the many years of great service by Lily, James and the team. Everyone at the office is so helpful, knowledgable, and prompt in their responses. As any customer would agree, we always try to seek value and it’s measured in the form of cost vs benefits etc. I always see people try to justify going with the cheapest rates, but then are often disappointed when service is bad or no one is there to help. Lily helped us find affordable and good price/plans to fit our household. We switched from Farmers Insurance to State Farm many years ago and had not turned back. Thanks Lily and team. Keep up the good work!"

Thanh Vuong

February 8, 2023

5  out of  5 rating by Thanh Vuong
"Lily and team are very helpful with helping our family pick the right coverage for our insurance plans."

SJ Ababa

February 7, 2023

5  out of  5 rating by SJ Ababa
"Lily makes dealing with insurance easy! Thank you Lily for always looking out for our house and our vehicles!"

eleonore lina

February 2, 2023

5  out of  5 rating by eleonore lina
"Lily and her team helped me save a lot in my auto insurance. My family got all our insurance from Lily (auto, home & business). They are very easy to work with. They respond quickly to every email & questions I send them. I highly recommend Lily & her team!"

Nick Huang

February 1, 2023

5  out of  5 rating by Nick Huang
"Great service and feel like a VIP. I wish I switched from FarmIns long time ago!!"

Cindy Nguyen

February 1, 2023

5  out of  5 rating by Cindy Nguyen
"Jessica helped me with my policy and she was extremely helpful and answered all of my questions thoroughly!"


February 1, 2023

5  out of  5 rating by b
"Lily saved me some money on my car insurance, therefore I am happy. Great communication and service 10/10 would recommend!"

John Chi

January 31, 2023

5  out of  5 rating by John Chi
"I went in and sat down with Jessica yesterday about review of my policies She was very thorough and professional. I am confident that I will continue doing business with this office."


January 31, 2023

5  out of  5 rating by LINH VAN
"Lily is the best! She is very knowledgeable and look out for your interest and what you can afford… never pushy. My family and I purchase several life insurances through her and she explain everything thoroughly. Anytime I have questions or concerns she’s there to quickly answer."

Connie Tchang

January 31, 2023

5  out of  5 rating by Connie Tchang
"This review is long overdue. Lily takes care of my entire family’s insurance needs for State Farm. She came highly recommended by my uncle and my father. Her staff, and Lily always goes above and beyond when we have a claim, or questions about auto and home insurance. She is meticulous, detail oriented, and responsive. My family and I cannot be any happier with Lily as our State Farm Insurance Agent. Thank you for always being available to answer any questions and concerns. If I can give you 6 stars for going above and beyond I will. A+++"

Jeffrey Tsay

January 31, 2023

5  out of  5 rating by Jeffrey Tsay
"I’ve been with Lily for the past 7 years! She’s helped me with auto, home, personal article, and life insurance! Very professional and knowledgeable! We also have several retirement accounts with them. Every time I have a question or concern, she’s only a phone call away. She take all her calls with care and attention which I appreciate immensely. I recommend Lily to anyone who is shopping for insurance or looking to switch from another company. You won’t be disappointed!"

Lin Wong

January 30, 2023

5  out of  5 rating by Lin Wong
"I was refered to lily for my autos and she took the time to explain my coverages. Her team is always responsive and knowledge. Highly recommends, two thumbs up!"

Alex Cho

January 30, 2023

5  out of  5 rating by Alex Cho
"Lily Hoa at State Farm Insurance is an excellent agent. She is knowledgeable, professional, and always puts the needs of her clients first. She goes above and beyond to make sure that her clients have the coverage they need and that their insurance experience is as smooth and stress-free as possible. I highly recommend Lily and State Farm for all of your insurance needs."

Jay Moon

December 14, 2022

5  out of  5 rating by Jay Moon
"I've only dealt with Rocio G. here - her responsiveness, observant nature, and service are second to none. Thanks Rocio Highly recommended!"

Hanh Hoang

December 6, 2022

5  out of  5 rating by Hanh Hoang
"James and Lily at state farm have been my goto insurance agency for years. We have life, and auto, and home coverage with them. Always responsive and a phone call to get any questions answered."

Katherine Poon

December 1, 2022

5  out of  5 rating by Katherine Poon
"Lily and her insurance team is the best in the business. Super knowledgeable, responsive, honest, and trustworthy. I've been with her for years and would not hesitate to refer her to everyone I know who have insurance needs. Absolutely the best customer service. You can't go wrong to do a price comparison at the very least, and I bet you will end up choosing or switching over to be one of Lily’s happy clients!"

Anna Wu

November 30, 2022

5  out of  5 rating by Anna Wu
"Lily is great! She is easy to reach, she cares about her customers and her community. She is always the first one willing to donate or voluenteer to help kids, school, and the community. If you want a State Farm agency who actually cares, this is the person. Lily works really hard and you can always reach her on her cell. Her staff is friendly and doesn't give you the run around. If she can't offer you the lowest rate, she'll actually tell you to go somewhere else that's how much she cares and what a great person she is. She is knowledgeable and won't lie to you. She is really well connected so if you are looking for an insurance that State Farm doesn't offer she will refer you to one of her friends. She is the best State Farm agent I know and one of the best in the industry!"

joseph w

November 30, 2022

5  out of  5 rating by joseph w
"great job and hard works from jessica lee! helps a lot!"

Calvin Zhao

November 30, 2022

5  out of  5 rating by Calvin Zhao
"Fantastic Customer Service and superb rates. I have been referring friends and family to Lily for years."

Tommy Su

November 30, 2022

5  out of  5 rating by Tommy Su
"My company has been with Lily Hoa since the beginning and I highly recommend getting insured with her. She's not only knowledgeable in the insurance industry, but she and her team also goes above and beyond to assist you with your requests. I have nothing but great things to say about the amazing customer service that Lily & her team has provided to our company."

R. Gutierrez

November 30, 2022

5  out of  5 rating by R. Gutierrez
"Tiffany @ Lily Hoa’s agency is the best she’s knowledgeable and helpful."

Brandon Yang

November 30, 2022

5  out of  5 rating by Brandon Yang
"Lily and her team members are always extremely reliable, quick and very informative. I appreciate the fact that I can call them almost any time or day and they’ll be quick to answer any questions or concern. Can’t ever go wrong with Lily and her team, they’ll take care of you without a doubt"


November 29, 2022

5  out of  5 rating by Kc
"Totally recommend this office to anyone that is looking to buy insurance. Walked in and met with Jessica, went beyond our needs and was a very smooth process getting everything done. Really happy with the service, hassle free and will definitely keep coming back."

JulieBill Kilgus-Kwok

November 29, 2022

5  out of  5 rating by JulieBill Kilgus-Kwok
"This team always goes above and beyond our expectations no matter what. Highly professional and prompt."